Security first
Endpoint detection, email filtering, MFA everywhere and a tested incident plan. Cyber Essentials readiness comes as part of the work, not as an upsell.
307 Euston Rd · London NW1
Every base
of your IT,
encompassed.
Encompass Care Services Ltd runs the unglamorous machinery behind modern organisations — helpdesk, cloud, security, networks and backup — under one fixed monthly fee and one phone number that a human answers.
Care providers/Clinics & dental/Professional services/Charities/Property & lettings/Logistics/Retail groups/Education trusts/Care providers/Clinics & dental/Professional services/Charities/Property & lettings/Logistics/Retail groups/Education trusts/
24/7
Monitoring coverage
15 min
Average triage time
99.95%
Managed uptime target
NW1
Central London base
What we run
All the basic IT services — done properly.
Eight core disciplines. Take the whole stack or the two pieces keeping you awake.
01
Managed IT Support
A full IT department, on subscription
02
Cloud & Microsoft 365
Move it, run it, keep it tidy
03
Cybersecurity
Defence that survives a real Tuesday
04
Networks & Connectivity
Cabling to firewall, one owner
05
Backup & Continuity
The boring service that saves companies
06
IT Consulting & Projects
Strategy, then hands on keyboards
07
Data, Web & Automation
Make the software do the typing
08
Compliance & UK GDPR
Evidence, not vibes
Where it matters most
Cloud without drama
Microsoft 365 and Azure designed around identity and cost. Migrations run over weekends with rollback plans nobody has needed yet.
Networks that hold
Structured cabling, managed firewalls, resilient connectivity with automatic 5G failover for the days the street gets dug up.
How onboarding works
Four weeks from chaos to documented.
Most organisations do not have an IT problem, they have an ownership problem. We take ownership, write everything down, and give you the document.
- 01
Discovery
We walk your sites, inventory every device, licence and contract, and interview the people who feel the pain daily.
- 02
Blueprint
You receive a written assessment with risks ranked by likelihood and cost, plus a phased plan and a fixed monthly figure.
- 03
Transition
Onboarding runs in parallel with your current setup. Documentation, monitoring agents and security baselines go in first.
- 04
Operate
Unlimited support, monthly reporting and a quarterly review where we argue about what to improve next.
From the people who call us
They inherited a decade of undocumented mess and had it mapped, patched and monitored inside a month. The helpdesk answers before we finish typing.
Our Cyber Essentials certification went from a yearly panic to a checklist. Insurance renewal was the easiest it has ever been.
The migration happened over a weekend and Monday morning nobody noticed anything except that everything was faster.
Next step
Book a no-obligation IT audit.
Ninety minutes on site, a written risk report within five working days, and a fixed monthly figure. No slide decks.